Welcome to 3 One Solutions Inc. As a leading provider in home security and smart home automation solutions, we present these Terms of Service. By accessing and using our website and services, you, the user, are entering into a legally binding agreement, agreeing to comply with and be bound by the following terms and conditions.
3 One Solutions Inc is dedicated to the sale, installation, and servicing of home security products and services. A core component of our business model involves generating sales leads through various communication channels, including phone calls, text/SMS, and emails, primarily for sales and promotional purposes. Users grant consent to be contacted for these purposes by opting in through our web form, thereby facilitating our commitment to solicit and provide top-notch security solutions and customer service.
3 One Solutions Inc conducts extensive data collection, which includes, but is not limited to, names, email addresses, phone numbers, zip codes, and other relevant user information. This data is integral for delivering our services, enhancing user experience, and conducting internal strategic analysis.
Additionally, our data collection extends to the use of cookies and tracking technologies. These are vital for gathering insights into user behaviors, preferences, and website interactions, thus enabling us to tailor our marketing efforts effectively.
This data may also be utilized by third-party platforms and software services that 3 One Solutions Inc engages. These entities assist in various company activities, such as marketing automation, customer relationship management, and service optimization. They play a key role in augmenting our operational efficiency and delivering personalized user experiences.
While these third-party entities have access to the necessary data to perform their functions, we ensure that their use of such information aligns with our data protection standards and privacy commitments. The sharing of data, whether within our network of affiliates or with authorized third-party service providers, is conducted with utmost respect for user privacy and is limited strictly to purposes that support our operational, marketing, and service enhancement objectives.
To maintain transparency, users have the right to inquire about how their data is being used. Such requests can be directed to us through the contact methods outlined in our Contact Information section.
Submitting information via our web form constitutes explicit consent for contact and data use in accordance with our privacy policy. Use of our website signifies implicit consent for our cookie and tracking technology practices.
Program Description: Our SMS and email communication services are expressly designed to encompass a broad spectrum of user interactions, including, but not limited to, the provision of reminders, confirmations, updates, as well as communications of a promotional, sales, and customer service nature. This expansive approach is intended to ensure a comprehensive and seamless user experience, aligning with our commitment to maintaining effective and timely communication with our valued users.
Cancellation: Users retain the right to discontinue receipt of SMS and email communications at their discretion. To opt out of SMS services, a simple text of "STOP" to the designated shortcode is sufficient. For email communications, users may utilize the unsubscribe feature provided within the emails, or, in instances where such an option is not evident, direct requests for removal can be made to our support team via email at [email protected].
Assistance: Should any concerns or queries arise in relation to our communication services, users are encouraged to seek support by reaching out directly to our dedicated team at [email protected].
Our services are designed for users at least 18 years of age. Submission through our website form confirms adherence to this age requirement.
3 One Solutions Inc employs cookies and tracking technologies for marketing and retargeting purposes, in compliance with the policies of various external platforms, including but not limited to Meta (formerly Facebook), Facebook, Instagram, Google Ads, Google Analytics, TikTok, and LinkedIn.
Meta Ad Cookies Tracking and Retargeting: Our use of Meta cookies encompasses tracking user interactions and retargeting users with ads across Meta platforms, including Facebook and Instagram. This practice aligns with Meta's advertising policies and consent guidelines, ensuring that data collection respects user privacy and adheres to the terms of service of Meta platforms.
Google Ads Tracking and Retargeting: In our engagement with Google Ads, we track user behavior to tailor and retarget advertisements effectively. This process is conducted in strict adherence to Google Ads policies, prioritizing the protection of user data and maintaining clear communication about the usage of this data.
Google Analytics Data Usage: We utilize Google Analytics to gain insights into website traffic and user interactions, aiming to enhance the overall user experience and service delivery. Our application of Google Analytics is consistent with Google's terms of service, emphasizing the safeguarding and appropriate management of user data.
TikTok and LinkedIn Tracking: We also engage with TikTok and LinkedIn for targeted advertising and analysis. Our practices on these platforms are governed by their respective privacy policies and terms of service, ensuring compliance and respect for user data.
The contents, services, and products on our website are furnished on an "as is" basis, with no implied or explicit warranties. We disclaim all warranties to the fullest extent permissible by law. While we strive for accuracy, we do not warrant the completeness, reliability, or availability of the website's content.
These Terms are subject to the laws of the State of North Carolina. Any legal actions relating to these terms shall be instituted in the appropriate courts within this jurisdiction.
We reserve the right to amend these Terms at our discretion. Users are advised to periodically review the Terms, as continued usage signifies acceptance of any modifications. Also any continued use after modifications indicates acceptance of the revised terms.
Users may request data deletion or access by contacting [email protected]. Our data retention policy allows for indefinite storage of user data, subject to legal requirements.
Contests on our website are governed by specific rules and eligibility criteria, detailed with each contest.
For more information or assistance, contact us at [email protected] or through our toll-free number.
These terms and conditions were made effective on 1/21/2023.